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<title>Mengukur Kinerja Pelayanan dan Kepuasan Konsumen</title>
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<namePart>Kirom, Bahrul</namePart>
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<publisher>Pustaka Reka Cipta</publisher>
<dateIssued>2015</dateIssued>
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<languageTerm type="text">Indonesia</languageTerm>
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<note>membahas masalah pelayanan, kendala pelayanan, optimalisasi pelayanan, paradigma pelayanan, kebijakan peningkatan kualitas pelayanan, peran pendidikan dalam peningkatan kualitas sdm, faktor faktor pelayanan, dll.</note>
<subject authority=""><topic>mengintip penilaian kinerja pelayanan pada perusah</topic></subject>
<subject authority=""><topic>kinerja pelayanan konsumen</topic></subject>
<subject authority=""><topic>sasaran penelitian</topic></subject>
<subject authority=""><topic>kebijakan pelayanan</topic></subject>
<subject authority=""><topic>kepuasan konsumen</topic></subject>
<subject authority=""><topic>Analisis Kebijakan</topic></subject>
<classification>658.3125</classification><identifier type="isbn">9786021311080</identifier><location>
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